FAQs

What is the best way to reach customer service?

The best way to reach us is to email us  at  sales@seazide.com . We are here Monday through Friday from 9am EST to 5pm EST to answer any and all questions or simply just to chat. For any quick queries, please contact us through Facebook Messenger.

Is your website secure?

Yes, the Seazide Shop website is a secure shopping environment where information is safeguarded if you are a registered user. For non-registered users, your information is not held beyond the shipping of the order. View our privacy policy for more information.

What payment methods do you accept?

We accept payments via all credit cards and via Paypal.

How can I track my order once it has shipped?

As soon as we ship your order, we send you an email with all of your tracking information.

Can I cancel or change an order?

Once an order is placed it cannot be cancelled or changed. For any questions you can contact us at info@seazide.com .

What is the advantage of creating an account when checking out?

When you create an account, your information is kept securely on file, speeding up the checkout process for future orders.

The item I want is sold out. How will I know when it is back in stock?

Sign up for our newsletter to be among the first to know when out-of-stock items are available again on Seazide.com. Simply click “subscribe” at the bottom of the page and enter your email address.

Product Questions

What’s the best way to care for my Seazide products?

Seazide Shop advices to wash any clothing used for kids before first use.

Wash Care Instruction for clothes:

  • Hand Wash/Machine wash in cold water ,30-degree Celsius.
  • Do not wring.
  • Do not Tumble Dry.
  • Do not bleach.
  • Iron using low heat.

 Sizing Chart for Seazide Clothing.

Size Chart for each of the product is provided along with the product description/as part of the images of the product. Kindly refer in the products page for the product that you intend to buy.